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Administration

  • Location:

    Kingston upon Thames

  • Sector:

    Office Support

  • Job type:

    Permanent

  • Salary:

    £26000 - £30000 per annum

  • Contact:

    Sarah Varley

  • Contact email:

    sarah@magpierecruitment.com

  • Job ref:

    JOB-1374_1650988479

  • Published:

    26 days ago

  • Expiry date:

    2022-05-26

Customer Service Administrator
Kingston upon Thames
£26,000 - £30,000
Monday - Friday

A well-established Design Engineer company are looking for you to join their Kingston based team.

You will be working for a fully integrated technology company who work to develop new ways to protect the environment. The company values people as individuals and boasts a friendly and inclusive culture.

As a Customer Service Administrator, you will report to your Customer Support Manager and work as part of a dynamic team of three in a fast-paced office environment.

Customer Service Administrator Duties:

As a Customer Service Administrator, you will provide first contact with clients, employees, and contractors and as such this is a vital role in the company. Tasks include:

  • Answering incoming phone calls from clients and workers.
  • Customer relationship management.
  • Keeping records on the CRM system accurate.
  • Entering data and processing transactions onto the companies ERP system.
  • Run the appropriate checks before adding information to system.
  • Deal with all registration form queries that may occur.
  • Add new registration information to the system.
  • Change / Update information in line with company standard.
  • Keeping customers regularly informed.

Customer Service Administrator specification:

  • Excellent organisational skills and attention to detail.
  • The ability to prioritise and multitask.
  • Excellent interpersonal skills with ability to work with a wide range of people.
  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality and discretion.
  • Knowledge of Microsoft Office, including Excel, Word, and PowerPoint with aptitude to learn new software and systems.

Company Benefits:

  • 25 days annual holiday.
  • Pension scheme.
  • Office closed over Xmas.

What you need to do now:

If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Magpie Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at magpierecruitment.com.