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Customer Service Administrator

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Customer Service Administrator

  • Location:

    South West London

  • Sector:

    Customer services

  • Job type:


  • Salary:

    Up to £24000 per annum

  • Contact:

    Sarah Varley

  • Contact email:

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


Customer Service Administrator
Monday - Friday

A well-established healthcare company are looking for you to become their Customer Service
Administrator joining the experienced team at their Putney based Head Office!

As a Customer Service Administrator, you will provide services and support to customers, and you will report to the Office Manager and Managing Director on a daily basis.

Customer Service Administrator Duties:

  • Answering calls and dealing with customer enquiries, queries and order taking.
  • Accurately taking messages and routing them to the correct person as quickly as possible.
  • Processing daily orders on CRM system as received by email, fax, post and telephone in a timely manner.
  • Arranging courier collections and internal postal shipments.
  • Data entry on company CRM, such as dispatch notes and invoice numbers.
  • Handling receipt of incoming deliveries including stock deliveries and product returns.
  • Dealing with Customer returns for repair, refund, or replacement.
  • Reconciling Dispatch notes to Sales orders prior to invoicing.

Customer Service Administrator specification:

  • Strong communications skills both oral and written.
  • Good interpersonal skills and a team player with the ability to work independently.
  • Warm, positive, genuinely caring attitude.
  • Strong organisation skills.
  • Attention to detail.

Company Benefits:

  • Salary review after 6 months.
  • Annual Holiday.
  • Company pension scheme.

What you need to do now:

If you're interested in this Customer Service Administrator vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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