Banner Default Image

Customer Service Agent

Back to job search

Customer Service Agent

  • Location:

    Twickenham

  • Sector:

    Customer services

  • Job type:

    Permanent

  • Salary:

    £22000 - £28000 per annum

  • Contact:

    Sarah Varley

  • Contact email:

    sarah@magpierecruitment.com

  • Job ref:

    JOB-1539_1662373419

  • Published:

    21 days ago

  • Expiry date:

    2022-10-05

Customer Service Agent
Twickenham
Monday - Friday
Basic Salary up to £26,000 and OTE £30,000+

An established Insurance broker are looking for you to join their Twickenham based team as a Customer Service Agent!

As a Customer Service Agent, you will join the team in the beginnings of a Home Insurance department and will provide an excellent standard of service selling home insurance to prospective and existing customers.

Customer Service Agent responsibilities:

  • Taking inbound calls from prospective and existing customers to provide quotations and arrange cover.
  • Making outbound calls to customers who have expressed an interest and provide quotations and arrange cover.
  • Providing exceptional customer service to existing clients ensuring all policy enquiries are dealt with in a professional and time efficient manner.
  • You must be able to close sales to generate and maximise revenue while providing a high quality, positive sales experience to prospective customers.
  • You will be required to meet and exceed realistic sales goals.

Customer Service Agent specification:

  • Previous experience selling and administering home insurance policies.
  • Telephone sales experience of outbound and inbound sales - Essential.
  • Excellent communication skills, both written and verbal.
  • Good IT skills with experience with Word and Excel.
  • Professional, friendly, and upbeat personality - a real team spirit attitude.
  • Experience of working towards and achieving targets.

Company benefits:

  • Generous uncapped commission structure provides OTE £50,000.
  • Career growth and progression opportunities.
  • 21 days annual leave plus all English bank holidays.
  • Company pension scheme.
  • Eye tests with contribution towards cost of spectacles.
  • Cycle to work scheme.

What you need to do now:

If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Magpie Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at magpierecruitment.com.