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Marketing Assistant

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Marketing Assistant

  • Location:

    Richmond

  • Sector:

    Media, Digital & Creative

  • Salary:

    £20000 to £24000

  • Contact phone:

    William Dawson

  • Contact email:

    william@magpierecruitment.com

  • Contact phone:

    02083929959

  • Job ref:

    1027634

  • Published:

    30 days ago

  • Expiry date:

    2021-02-23

Our client, a software company based in Richmond, have an exciting opportunity for a Customer Support and Marketing Executive. This is a great opportunity for someone to grow and develop a career.
 
Responsibilities:
 

  • Promote company services and products through the marketing programme or product demonstrations to both existing and potential customers.

  • Offer prompt assistance for incoming calls, combining a high level of customer service with a sales-oriented approach, cross-selling services wherever possible.

  • Support the Sales Team by developing new prospect gathering programmes, helping implement the digital marketing programme and developing PR for products and the company.

  • Assisting overseas offices and agents with implementation and development of marketing and PR to company objectives.

  • Keep up to date with enhancements and improvements to services in order to communicate the new features and benefits to clients and develop new sales materials.

  • Assist product development by writing Help File and Interface text if required.

  • Represent the Company at client visits, exhibitions and conferences, ensuring a professional image and high visibility for the Company.

  • Initiate and respond to customer calls, emails and other correspondence, providing product information and support to a high standard to support new sales and renewal sales within the customer service and sales team.

  • Conduct demonstrations of products in a sales-oriented manner, highlighting benefits of the products.

  • Creation of marketing materials. Implementation of marketing programmes, such as digital marketing, emailing programmes, advertising & PR, corporate websites, prospecting, exhibition & conference organisation, writing of PR materials as required, assisting with creation of help files and any other writing or marketing duties that may be assigned.