Location: Feltham, UK
Contract Type: Permanent
Office Based:
Salary: £38,000
Our client is a well-established international logistics company specialising in temperature-controlled supply chain solutions. They're seeking an experienced Billing Team Leader to join their Feltham office and lead a small billing team, overseeing invoice preparation, processing and customer charge management. If you have freight billing experience and are ready to step into a leadership role with real responsibility and impact, this is an excellent opportunity to advance your career.
Position Overview
As Billing Team Leader, you'll play a key role in ensuring accurate and timely invoicing across the organisation's operations. You'll lead two billing clerks, manage customer invoice preparation and processing, and act as the first point of contact for billing queries and escalations. Your focus on accuracy, process improvement and team support will directly contribute to customer satisfaction and operational efficiency across the company's UK operations.
Responsibilities
- Lead, support and coordinate two billing clerks, providing guidance and fostering team development
- Oversee customer invoice preparation and processing, ensuring accuracy and timeliness
- Act as the escalation point for invoice queries and resolve billing discrepancies
- Liaise with air freight operations teams to capture charges correctly and completely
- Maintain oversight of customer charge rates and data entry standards
- Oversee bulk invoicing processes and supplier invoice matching activities
- Support month-end and year-end close processes and financial reporting
- Identify and implement opportunities for process improvement and efficiency gains
- Proven experience in freight billing or invoicing (air freight experience preferred)
- Previous experience leading or supporting a small team (desirable)
- Working knowledge of Cargowise or similar billing software
- Excellent attention to detail and strong organisational skills
- Experience with invoice matching and billing cycles
- Strong written and verbal communication skills
- Ability to work collaboratively in a fast-paced office environment
- Detail-oriented, reliable and able to manage multiple priorities and deadlines
- Proactive approach to problem-solving and driving issues to resolution
- 20+ days annual leave plus 8 bank holidays
- Healthcare cash plan and access to virtual GP services
- Workplace pension scheme
- Annual birthday voucher
- Employee assistance programme (EAP)
- Alongside this generous benefits package, you'll be immersed in a values-driven environment where flexibility and performance are recognised, collaborating with a supportive team committed to inclusive workplace culture and genuine career development.
If you're looking to advance your career in billing and have the experience and skills to succeed in this role, please send your CV to sarah@magpierecruitment.com tell us about your experience with freight billing, any team leadership experience you hold, and why this opportunity appeals to you. We review applications on a rolling basis and will be in touch with shortlisted candidates to discuss the next steps.